🔒 BLX London Policy Overview
BLX London is committed to delivering iconic fashion experiences through new and preloved sneakers, streetwear, and tech-infused drops. Our policies are designed to protect collectors, creators, and the culture.
1. 📦 Shipping & Dispatch
- Free UK shipping on all orders.
- Orders dispatched within 1–2 working days.
- Tracked delivery via trusted couriers.
2. 🔁 Returns & Replacements
- Accepted for incorrect, damaged, or faulty items.
- £7.99 processing fee applies to approved returns (covers admin, handling, restocking).
- Items must be unworn, in original packaging, with all tags.
- Return address provided upon approval.
- BLX London reserves the right to decline returns that don’t meet these conditions.
3. 📸 Product Accuracy
- We strive for precision in all listings, imagery, and sizing.
- Errors may occur — we reserve the right to correct inaccuracies and cancel affected orders.
4. 💡 Intellectual Property
- All visuals, logos, and campaign assets are owned by BLX London.
- Reproduction or use without permission is prohibited.
5. ⚖️ Limitation of Liability
- BLX London is not liable for indirect or consequential damages from use of our site or products.
6. 🔐 Privacy & Data
- We respect your privacy. See our Privacy Policy for how your data is handled.
7. ✅ Authenticity Guarantee
At BLX London, authenticity isn’t optional — it’s the foundation.
- Every item is 100% authentic, sourced from trusted suppliers, collectors, and verified resale channels.
- We conduct rigorous checks on all sneakers and garments, including stitching, materials, tags, and packaging.
- Preloved items are carefully inspected and graded before listing.
- If an item is ever found to be inauthentic, we offer a full refund — no questions, no hassle.
- We do not deal in fakes, replicas, or unauthorized variants. Ever.
This guarantee protects our community and preserves the culture we’re building.
9. 📏 Sizing & Conversion Transparency
We know sizing matters — especially when you’re chasing grails or flipping fits.
- Detailed sizing charts are provided for every drop, including UK, US, EU, and CM conversions where applicable.
- We highlight fit notes (e.g. “runs small”, “boxy cut”, “true to size”) based on brand standards and community feedback.
- For vintage or preloved items, exact measurements are listed in cm/inches — no guesswork.
- Need help decoding a tag or matching a fit across brands? Hit us up — we’ve got you.
We’re here to make sure what you cop fits how you flex.
10. 🏛️ Governing Law
- These policies are governed by the laws of England and Wales.